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Types of Service Facilities Operations Management Assignment Help

Home » Facility Decisions: Location and Capacity » Types of Service Facilities

Types of Service Facilities

The decision where to locate a service facility is highly dependent on the specific type of service that is being provided and how it is delivered to the customer We identify the following three types of service facilities. based upon the degree and type of contact each has
with the customer.

• Facilities with direct interface with the customer.

• Facilities with indirect customer contact.

• Facilities with no customer contact.

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