The Role of Technology in Operations Operations Management Assignment Help

Chapter Objectives

• Introduce the different ways in which technology can add value to the operations function within an organization.

• Identify the various ways in which technology can be used in a manufacturing company.

• Describe enterprise resource planning (ERP) systems and how they impact an organization.

• Demonstrate the different ways in which technology can be integrated into service operations.

• Present a framework for defining the different types of e-services that are currently being offered.

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