The Quality Gurus
Over the years there have been many individuals involved in the quality revolution, Several have been recognized as quality gurus for their valuable contributions and forward thinking Walter A. Shewhart. W. Edwards Deming. Joseph M. Juran. Armand Feigenbaum.
Philip Crosby. and Genichi Taguchi. While they share much in common in terms of how they view quality. each has left his own unique stamp on the quality movement. Con-equently. their philosophical approaches to quality are significantly different. A comparison of the philosophies of three of the more prominent quality gurus is presented in Exhibit 6.1.