Exhibit lists some of the line and staff jobs that usually fall within the operations function. There are more staff specializations in manufacturing than in services because of the focus on materials management and control. Operations Management is a required course in many business schools. not only because it deals with the basic question of how goods and services are created but also because many of the concepts developed in OM have direct applications in every other functional area with in an organization. As seen in Exhibit processes exist within every function. These processes can be continuously improved by applying OM tools and
techniques. In addition, as al 0 seen in Exhibit each of these functional areas interacts with the OM function. Therefore in rider to do their jobs correctly it is important for individuals working in these areas to understand the fundamental concept of operation management.