Employee Turnover Operations Management Assignment Help

Employee Turnover

It should come as no surprise that those.firms that treat their workers well have very low employee turnover as compared to the average turnover within their respective industries. Ritz-Carlton Hotels, for example, has an employee turnover rate of less than 20 percent in an industry that averages more than 100 percent annually. Similarly, Southwest Airlines’ employee turnover rate of 4.5 percent is one of the lowest in the airline industry. Al though all of the material presented in this chapter can impact employee turnover, we focus here on those topics that are directly related to the cost of employee turn over.

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