Category Archives: The Role of Technology in Operations

E-tailers (Goods and Services)

E-tailers (Goods and Services) E-tailers are firms that provide goods and services through the Internet. Pure e-tailers are those firms that conduct business exclusively through the Internet. such as Amazon.corn or e-trade. These services typically have their counterparts in brick-and-mortar establishments. In many cases. however. e-tail operations are part of a larger organization that also has brick-and-mort

Types of E-Services

Types of E-Services E-services can be divided into several broad categories that are defined by the types of individuals and/or organizations that provide and use these services. Three of these major categories are referred to as (a) business-to-consumer (B2C). (b) consumer-to-consumer (C2C), and (c) business-to-business (B2B). In addition. there are also e-services that can involve a government agency, which a

Electronic Data Interchange (EDI)

Electronic Data Interchange (EDI) Electronic data interchange (EDI) can be defined as the electronic exchange of data in highly specified formats that takes place typically between organizations. Some of the different types of transactions that can be done through EDI include (a) requests for quotations, (b) purchase orders. (c) acknowledgments and confirmations, (d) invoicing. and (e) payment . While the use o

Extranet

Extranet An extranet is defined as a network that allows specific external sources. be they individuals or organizations, to have limited access to a firm. As an example. an extranet will link a company with an approved group of suppliers. Electronic data interchange (to be discussed shortly) is a good example of an extranet. Organizations use an extranet to share classified or highly sensitive data with their b

Intranet

Intranet An intranet is a network that operates only internally within an organization. As such, only those individuals who work within the organization have access to its intranet. Quite often the intranet is used to communicate among employees and as means for management to disseminate information quickly. For example, both Wal-Mart and FedEx have intranets that provide employees at all locations with up-to-da

E-Services

Communication Network Environment With the rapid growth in e-services, a new set of terms has emerged to describe the different types of networks through which information can flow. Each of these networks is defined by the type of users who have access to it. There are currently three major categories for e- services: (a) Internet, (b) intranet, and (c) extranet. A fourth type of network that is also currently b

Electronic Data Interchange (EDI)

Electronic Data Interchange (EDI) Electronic data interchange (EDI) can be defined as the electronic exchange of data in highly specified formats that takes place typically between organizations. Some of the different types of transactions that can be done through EDl include (a) requests for quotations, (b) purchase orders. (c) acknowledgments and confirmations, (d) invoicing, and (e) payments. While the use of

Extranet

Extranet  An extranet is defined as a network that allows specific external sources. be they individuals or organizations, to have limited access to a firm. As an example. an extranet will link a company with an approved group of suppliers. Electronic data interchange (to be discussed shortly) is a good example of an extranet. Organizations use an extranet to share classified or highly sensitive data with their

Internet

Internet An Internet network has the fewest. if any. restrictions in terms of v.ho has acess to it. Firms use the Internet primarily when dealing with the general public. For those firms that sell directly to consumer such as Amazon.com (books. etc.) and Expedia.com (dis counted airline tickets. hotel rooms, etc.). the Internet i~ the communication network that connects customer to these firms’ web sites

E-Services

Communication Network Environment With the rapid growth in e-services, a new set of terms has emerged to describe the different types of networks through which information can flow. Each of these networks is defined by the type of users who have access to it. There are currently three major categories for e-services: (0) Internet, (b) intranet, and (c) extranet. A fourth type of network that i also currently be