Benchmarking Operations Management Assignment Help


Benchmarking is simply a comparison of a company's performance in certain areas with that of other firms in its industry and/or with those firms that are identified as world-class competitors in specific functions and operations. Benchmarking can cut across traditional industry lines, providing opportunities for new and innovative ways to increase performance. For example, Xerox, in its desire to deliver products quickly, studied how L.L. Bean of Freeport, Maine, a mail-order company well-known for fast and accurate service, accomplished this.

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