In 1956, Armand Feigenbaum proposed the concept of total quality control which begins with the recognition that quality is the responsibility of everyone in the organization.
He stressed interdepartmental communication, particular with respect to product design control, incoming material control, and production control. Like Juran. he believed in the power of the Cost-of-quality framework, and emphasized careful measurement and reporting of these costs. Also like Juran, he believed that a new type of quality professional was needed, the quality control engineer, who would oversee crop s-functional elements. The
application of statistics by itself was no longer enough. The Japanese embraced this concept and expanded it to company wide quality control." In recognition of his contribution
to improving quality The Massachusetts Quality Award is named in honor of Armand' Feigenbaum.